Call Failure

Uptime Impact: 3 hours, 33 minutes, and 3 seconds
Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We are seeing successful calls and our upstream provider has confirmed improvement. We will continue to monitor calling. Currently everything is working as expected.

Identified

We are continuing to work on this issue and are starting to see successful calls.

Updated

We are still investigating this issue. 911 calls are not impacted.

Investigating

We are currently investigating an issue with an upstream provider that is causing calls to fail. Inbound and Outbound calls are experiencing failures.

Began at:

Affected components
  • Phones