Call Failure

Resolved
Resolved
After 3 hours and 46 minutes

We've now resolved the incident. Thanks for your patience.

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Recovering
After 3 hours and 33 minutes

We are seeing successful calls and our upstream provider has confirmed improvement. We will continue to monitor calling. Currently everything is working as expected.

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Identified
After 1 hour and 15 minutes

We are continuing to work on this issue and are starting to see successful calls.

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Investigating
After 27 minutes

We are still investigating this issue. 911 calls are not impacted.

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Investigating

We are currently investigating an issue with an upstream provider that is causing calls to fail. Inbound and Outbound calls are experiencing failures.

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Began at:

Affected components
  • Phones